I bought a ticket, but why can’t I download the ticket?
Rotterdam Rave works with new tickets. These tickets are called ‘sealed tickets’. Sealed tickets are tickets that can only be downloaded shortly before the event. Once the tickets are available for download, you will receive an email from Eventix. If you’ve purchased tickets for a group of people, you’ll be able to assign the tickets or send them to your friends once they are available for download.
Why does Rotterdam Rave have these sealed tickets?
Rotterdam Rave changed to sealed tickets, because the ticket sale will be fairer. Loyal visitors of Rotterdam Rave will no longer feel like they are fighting an unfair battle against resellers who buy tickets in bulk.
I want to sell my ticket(s). What now?
You can always put your ticket(s) up for offer on TicketSwap. You can do this through the link in the confirmation email. Keep in mind that the maximum asking price for a resold ticket is 120% of the original ticket price and that selling your ticket(s) to a new visitor always happens via Secure Swap.
What is Secure Swap?
Secure Swap by Ticketswap ensures that the original ticket is invalidated and that the buyer receives a brand new ticket, including his or her details and a new QR-code. By invalidating the original ticket, the buyer can rest assured that they will always receive a valid ticket with a fair price from TicketSwap.