FAQ

• Can my ticket be scanned form a mobile phone?

  Yes, make sure to have your ticket open and ready when waiting in line for the event. Set the screen brightness to 100%

• Where can I safely buy second-hand tickets?

  You can buy your second hand ticket safely at Ticketswap. These tickets are 100% secure. Please watch out for scammers in the comments sections on our social media platforms.

• Did you lose or never received your ticket?

  Please get in touch with our ticketprovider called Eventix. They’ll get you your tickets!

• Will there be lockers available?

  Yes, there are lockers available at all our events.

• Can i bring my medication?

  If it is necessary to bring your medication to one of our events, you need to bring an official declaration of a doctor. In case of doubt, the security will check your medication and declaration.

• Would you like to have some Rotterdam Rave stickers/posters/flyers etc?

  Drop by at our office in Rotterdam, Eendrachtsweg 42 between 16.00 and 18.00 on workdays.

• Merchandise?

  Check out www.shop.rotterdamrave.com for our merchandise.

• What is the minimum age to get in?

  The minimum age to get in is 18 years old. We could check your identification at the entrance and we are allowed to refuse people who are under 18, even if you bought a ticket.

• Traveling to Rotterdam from abroad?

  Click here to go to our ‘Travel and stay’ page for our recommendations.

  Feel free to send us an email on info@rotterdamrave.com with your plans. We’re glad to help you with tips about transportation, hotels, restaurants and other hotspots.

   

• What is the policy on drugs?

  At Rotterdam Rave we have a zero tolerance policy. Be aware your access to the event will be prohibited if the security finds any drugs on you (at the entrance or during the event).

• Any other questions?

  Send an email to info@rotterdamrave.com!