FAQ
Answers on the most common questions. Can't find the answer to your question? Slide in the Rotterdam Rave dm on IG or send an email to info@rotterdamrave.com.
Rotterdam Rave works with ‘sealed tickets’. Sealed tickets are tickets that can only be downloaded shortly before the event. Once the tickets are available for download, you will receive an email from Weeztix. If you’ve purchased tickets for a group of people, you’ll be able to assign the tickets or send them to your friends once they are available for download.
Rotterdam Rave changed to sealed tickets, because this makes life a bit harder for resellers and scammers. In this way the ticket sale will be saver and fairer. Besides the ‘sealed tickets’, Rotterdam Rave does the following to try to hold off resellers:
The amount of tickets per order for the first tranches are set to max two tickets.
If someone places a lot of orders at once, has a trading history or it’s in another way obvious that he or she is not buying tickets for him/herself or friends, Rotterdam Rave will refund their order.
CLICK HERE to go to the Weeztix website to easily find your ticket(s). If this doesn’t work, send a screenshot of your bank statement and make sure the description is clearly visible to INFO@ROTTERDAMRAVE.COM.
You can always put your ticket(s) up for offer on TicketSwap. You can do this through the link in the confirmation email. Keep in mind that the maximum asking price for a resold ticket is 120% of the original ticket price and that selling your ticket(s) to a new visitor always happens via Secure Swap.
Timetables are always published in the week of the event. Follow Rotterdam Rave on Instagram and Tiktok to be the first to check the timetable.
If it is necessary to bring your medication to one of our events, you need to bring an official declaration of a doctor. In case of doubt, the security will check your medication and declaration. You can be asked to leave your medication at the first aid post.
When you witness problematic behaviour at a Rotterdam Rave event or want to report any other form of abuse by someone that you want Rotterdam Rave to know about, use safespace@rotterdamrave.com.
Yes, you can submit your (new) track(s) on submithub via https://www.submithub.com/to/rotterdam-rave
At the Maassilo venue you can order your tokens via the machines in the basement. For Now&Wow these machines are located near the elevator.
The Festival and RTM shows are cashless. You can pay by pin, creditcard and apple pay.
The city of Rotterdam has a zero tolerance policy on drugs for clubs and festivals. Be aware your access to the event will be prohibited if the security finds any drugs on you (at the entrance or during the event).
Yes, there are lockers available at all our events. At the Maassilo and Now&Wow venue you can only order them on site, for the festival and RTM shows you can pre-order lockers via the webshop.
The minimum age to get in is 18 years old. Your identification can be checked at the entrance and people who are under 18 will be refused entrance.
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