Warning: Undefined array key 0 in /customers/f/3/1/rotterdamrave.com/httpd.www/wp-content/themes/rave/lib/query.php on line 63 Warning: Attempt to read property "post_title" on null in /customers/f/3/1/rotterdamrave.com/httpd.www/wp-content/themes/rave/header.php on line 138 Warning: Attempt to read property "ID" on null in /customers/f/3/1/rotterdamrave.com/httpd.www/wp-content/themes/rave/header.php on line 139 Warning: Attempt to read property "ID" on null in /customers/f/3/1/rotterdamrave.com/httpd.www/wp-content/themes/rave/header.php on line 140
Scroll down

FAQ

  • Do I need to get tested or vaccinated to visit Rotterdam Rave events?

    There are currently no measures for events in the Netherlands. You don’t need to be vaccinated or tested to enter the site.

  • I bought a ticket, but why can’t I download the ticket?

    Rotterdam Rave works with new tickets. These tickets are called ‘sealed tickets’. Sealed tickets are tickets that can only be downloaded shortly before the event. Once the tickets are available for download, you will receive an email from Eventix. If you’ve purchased tickets for a group of people, you’ll be able to assign the tickets or send them to your friends once they are available for download.

  • Why does Rotterdam Rave have these sealed tickets?

    Rotterdam Rave changed to sealed tickets, because the ticket sale will be fairer. Loyal visitors of Rotterdam Rave will no longer feel like they are fighting an unfair battle against resellers who buy tickets in bulk.

  • I lost my ticket(s), what now?

    Click here to go to the Eventix website to easily find your ticket(s). If this doesn’t work, send a screenshot of your bank statement including description to info@rotterdamrave.com.

  • I want to sell my ticket(s). What now?

    You can always put your ticket(s) up for offer on TicketSwap. You can do this through the link in the confirmation email. Keep in mind that the maximum asking price for a resold ticket is 120% of the original ticket price and that selling your ticket(s) to a new visitor always happens via Secure Swap.

  • Will there be lockers available?

    Yes, there are lockers available at all our events.

     

  • Can i bring my medication?

    If it is necessary to bring your medication to one of our events, you need to bring an official declaration of a doctor. In case of doubt, the security will check your medication and declaration.

  • What is the minimum age to get in?

    The minimum age to get in is 18 years old. We could check your identification at the entrance and we are allowed to refuse people who are under 18, even if you bought a ticket.

  • Traveling to Rotterdam from abroad?

    Click here to go to our ‘Travel and stay’ page for our recommendations.

    Feel free to send us an email on info@rotterdamrave.com with your plans. We’re glad to help you with tips about transportation, hotels, restaurants and other hotspots.

     

  • What is the policy on drugs?

    At Rotterdam Rave we have a zero tolerance policy. Be aware your access to the event will be prohibited if the security finds any drugs on you (at the entrance or during the event).

  • Any other questions?

    Send an email to info@rotterdamrave.com!